Pre-payment:
On booking, a deposit is required of £200, with the balance required before the course commences.
For one week courses, the balance is required six weeks before the course starts.
For two week courses, the balance is required one month before the course starts
For month-long courses, the balance is required two weeks before the course starts.
General rules:
A fully qualified instructor will give you safe & correct tuition tailored to your specific needs to prepare you for the driving test and beyond.
An honest assessment will be given of your readiness for the test.One-to-one tuition will be given, with no other pupils in the car.
Your instructor will not use improper language or answer telephone calls during lessons.
Punctuality will be maintained. If a delay is caused by traffic, mechanical failure or weather conditions, you will be informed prior to the start of your lesson, where possible. If it is necessary to reschedule a lesson for any other reason, you will be informed as soon as is practicable.
The tuition vehicle provided will be a dual controlled car in good mechanical order, properly insured, taxed, certified and presentable.
Your privacy will be respected. Any personal information you disclose during a lesson will not be discussed with a third party, unless legally necessary. Your progress will not be discussed with others - except within the normal workings of the driving school - unless legally necessary, or with your consent.
Any financial information taken in order for payments to be made by credit/debit card or cheque will not be stored.
Other data will be stored no longer than one year after a customer's final lesson, unless permission is given to do so.
All clients must be in possession of a current provisional, full or other driving licence entitling them to drive the training vehicle.
Gift vouchers expire one year from the purchase date. Refunds for gift vouchers are available up to the date of expiry printed on the voucher. Gift vouchers will normally be delivered within seven days from the purchase date.
Usually lessons will start and finish at the same location. If a client wishes to finish at a different location, the instructor may need extra travelling time to get to the next appointment, in which case the lesson may have to finish early.
Clients must attend lessons fit to drive. Their systems must be free from alcohol, recreational drugs and medication that affects the ability to drive. Any suspicion otherwise may result in cancellation of the lesson and loss of fee.
If a client has a physical or other disability or impediment affecting their ability to drive, this information must be disclosed to the instructor.
Your instructor is a self-employed franchisee of Wycombe Driving School and solely responsible for any agreements made between him/her and yourself.
Refund policy:
Cancellation refunds will be given as below:
One week courses:
Cancellation at least one month before the course start date: full refund.
Cancellation at least three weeks before the course start date: 75% refund.
Cancellation at least two weeks before the course start date: 50% refund.
Cancellation at least one week before the course start date: 25% refund.
Cancellation within seven days of the course start date: No refund
Two week courses:
Cancellation at least three weeks before the course start date: full refund.
Cancellation at least two weeks before course start date: 75% refund.
Cancellation at least one week before course start date: 50% refund.
Cancellation at least three days before course start date: 25% refund.
Cancellation within 24 hours of course start date: No refund
Month long courses:
Cancellation at least two weeks before the course start date: full refund.
Cancellation at least one week before the course start date: 75% refund.
Cancellation at least three days before the course start date: 50% refund;
Cancellation within 24 hours of the course start date: 25% refund
If training is cancelled by Wycombe Driving School, appointments will be rescheduled to mutually convenient times or, at the request of the client, a full refund of fees will be made for the training time owed.
Test cancellation:
In the unlikely event that your driving test is cancelled by the DSA due to, for example, an examiner calling in sick or a workforce strike, we cannot be held responsible. In these circumstances, the DSA will provide a new date for the driving test and we will be as accommodating as possible regarding lessons.
In the interests of public safety and the safety of examiners, we reserve the right to withhold the use of a training vehicle for the driving test in the unlikely event that at the end of the course, we consider the client's standard of driving to be unsafe and therefore not up to test standard.